► The Texas Department of Insurance (TDI) handles complaints against people and organizations licensed by TDI, such as companies, agents, and adjusters. To learn more, go to the TDI webpage, How to get help with an insurance issue or file a complaint.&nbsp ► This dataset includes a row for each person and organization named in a complaint. This means some complaint numbers are listed multiple times. To view a dataset that lists each complaint number once due to removing the “Complaint filed against” column, use TDI Complaints: One Record / Complaint.

► The Texas Department of Insurance (TDI) handles complaints against people and organizations licensed by TDI, such as companies, agents, and adjusters. To learn more, go to the TDI webpage, How to get help with an insurance issue or file a complaint.&nbsp ► This dataset does not include the person or organization the complaint is filed against. To view the dataset that includes the "Complaint filed against" column, use TDI Complaints: All Data.

This pie chart shows the total number of complaints closed by the Texas Department of Insurance for each insurance company. The category "(Other)" represents licensees, like agents and adjusters and small insurance companies not listed in the chart legend, but included in the dataset.

The Texas Department of Insurance (TDI) regulates the state’s insurance industry and oversees the administration of the Texas workers’ compensation system. This data set includes counts for confirmed complaints and policies in force by company name and line of coverage. The complaint index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average. A number greater than 1 indicates more complaints than average. Please visit TDI Complaints: All Data for details about processed complaints.