Over the past biennium, Texans’ demand for secure online interaction with government accelerated as the COVID-19 pandemic changed the way agencies operate. At the same time, agencies rapidly implemented the tools that facilitated expanded telework and remote learning, enhanced the use of data analytics, and empowered a more robust technology infrastructure for online government transactions.

While the pandemic highlighted public sector resilience, it also emphasized the importance of planning and meeting future challenges through modernizing technology. Texas agencies continue to face a tremendous sense of urgency to improve internal processes, accelerate collaboration, and provide secure, reliable, constantly-connected technology.

The 2022–2026 State Strategic Plan for Information Resources Management aims to aid agencies as they evolve to meet Texans’ expectation that government provide a high level of secure, convenient, and reliable digital service. Each agency can use the strategic goals outlined in this plan to identify actionable objectives for their own strategic planning.

Technology can transform how the state of Texas serves Texans. Proper planning, investment, and management of information technology (IT) resources can help state leaders prepare for and take advantage of the rapid evolution that continues to improve government services.

The Texas Department of Information Resources (DIR) presents this plan to partner with agencies in the advancement of statewide IT goals and deliver the next level of service and value to Texans. By working together toward these common goals, Texas will continue to lead the way

The Information Resources Management Act (Texas Government Code, Section 2054.91-094) requires the Texas Department of Information Resources (DIR) to prepare a state strategic plan for information resources management each biennium. The plan identifies technology goals for state government over the next five years and guides agencies as they develop their agency strategic plans.

Note: For the purposes of this report, the term “agency” is used to indicate a state agency or a state-funded institution of higher education.